Google Pixel Preferred Care Claim

Like Applecare we have a plan for Google Devices as well called Preferred Care. This functions close to the same plan through apple and is how we would submit a claim for a lost/stolen/damaged/non-functional Google Pixel phone. This process requires us to fill out a 'form' and have a new device delivered to us as we ship the old unit back. Coordinate with the user for the best way to go about this. Only Devs should have Pixel Phones.

LINKS

Google Store: https://store.google.com/us/magazine/preferred_care?hl=en-US

My Device Protect: https://mydeviceprotect.com/

ACCOUNT

LastPass: Google Account for Android for work

User: ZywaveIT@gmail.com

Pass: lastpass

Gather Information

Phone IMEI
Purchase Date
Detailed Phone Issues

Zywave Address

ZywaveIT Attn: yourname

10100 W Innovation Dr #300

Wauwatosa, WI 53226-4868

STEPS

Navigate to the Google Store > Click the 'User' at the top right > Preferred Care
Select the device you're looking to file the claim > Click 'File a Claim"
In the new page input the IMEI
Fill out the required Information
- Date / What Happend
A passcode will be sent to the Gmail Account of ZywaveIT@gmail.com
- You should be able to navigate to Gmail.com in another tab in that browser and it would open the mail of ZywaveIT@gmail.com
- Input the Code and Continue
Continue to fill out the information for the claim
- Depending on how this claim will be processed will dictate how the information should be handled. Use your best judgement on how device shipping and so forth will be handled.
  - If the user is local, have the device shipped to Zywave Attn: yourname
  - If the user is out of state, have the device ship to them
    - Name Listed on Account: ZywaveIT