Zywave Email Instructions
Zywave Email Instructions
The below instructions will walk you through how to set up your Zywave.com email account on your Outlook configuration as well as mobile device.
Add Zywave Email to Windows Outlook App
Page 1
Add Zywave Email to Apple’s iPhone Mail App
Page 2
Access Zywave via OWA (Outlook Web Access) (Windows and macOS)
Page 3
Add Zywave Email to Mac’s Mail App
Page 10
Add Zywave Email to Mac’s Outlook App
Page 15
Add Zywave Email to Windows Outlook App
-
On your Windows computer, click the Start Icon > Type in ‘Control Panel’
- Make sure top right of Control Panel says ‘Small Icons’
- Go to ‘Mail’
- Click ‘Show Profiles’
-
If no profiles are listed, close this screen and Control Panel:
-
Open Outlook
- You will be prompted for your Zywave email address & password.
- Outlook should auto configure itself once credentials are provided.
- Open Outlook and ensure mail starts to populate within a minute or two
-
If there is already a profile there:
- Click Add
- Name profile ‘Zywave’
- Click OK
-
Click the radio button that says ‘Email Account’ if options are grayed out
- Enter name & email address
- Enter password
- Press Next
- Once Outlook has found the profile, click Finish
- In the bottom of the Profiles screen, you can choose which profile you want to use. To test, please set this as Zywave.
- Click OK and open Outlook. Ensure that within a few minutes, your mail starts to populate into Outlook.
-
Once mail is populating, you can close Outlook and go back to the Profiles screen.
- Change the dropdown to your original Profile to continue working.
- At time of cutover, you will simply change the profile selected to Zywave
Access Zywave via OWA (Outlook Web Access)
(Windows and macOS)
- In any major browser, simply navigate to https://outlook.office.com
- Enter your email address and click Log In
- If not on a Zywave laptop, you will be redirected to the Zywave ADFS pop up.
- Enter your email address & password
- Complete the Duo MFA prompt
- You are now logged into OWA
Add Zywave Email to Apple’s iPhone Mail App
**Note: These instructions were created on iOS 15.1.1 but other iOS versions should be similar**
Go to Settings > Mail > Accounts
Click Add Account
Click Microsoft Exchange
Enter in your Zywave Email address and set description as Zywave and click Next
On the next popup screen, select Sign in
A Zywave prompt will appear on the next page, enter in your Zywave password and click Sign In
The following screen will ask which apps you would like to use with this account. This will be based off your preference. If you would like your email to sync with your Apple Calendar for meetings/appointments, then you would select “Calendars”. Once complete, click Done. This will take you directly to your inbox and your emails will begin to download.
And that’s it!
Add Zywave Email to Apple’s MacOS Mail App
Open the Mail app. If no account has been added yet, a “Choose a Mail Account Provider…”.
Screen will appear (shown below). Select Microsoft Exchange and click Continue.
If a mail account already exists, click Mail in the top left by the Apple logo and select “Add Account…” and the same screen will appear.
Enter your Zywave email address as shown below and click sign in.
Click Sign In on the next screen.
Click accept for permissions requested.
After clicking “sign in”, a Zywave prompt will appear.
Enter your Zywave password and click Sign In.
The following screen will ask which apps you would like to use with this account. This will be based off your preference. If you would like your email to sync with your Apple Calendar for meetings/appointments, then you would select “Calendars”. Once complete, click Done. This will take you directly to your inbox and your emails will begin to download.
And that’s it!
Add Zywave Email to Apple’s Outlook Mail App
Open Outlook. Click Outlook in the top left next to Apple Logo and select “Preferences…”
Once in Outlook Preferences, select Accounts
Select Add Email Account on the right, this will only appear if you don’t already have an email account already added. If you have ClarionDoors email setup you will need to click the tiny + in the lower left corner and select “New Account…”
Enter in your Zywave email address
Next, your email will either authenticate with Office 365 and take you straight to a Zywave sign-in page or take you to a “Setup your Email” Page. If your screen shows a Zywave Sign-in page skip to page 20. If your screen looks like the screenshot below, select Exchange.
Make sure Username and Password is selected at the top and enter in your email address twice as shown below and enter in your password. Select Add Account.
Verify your email is entered correctly and then enter your password and select Sign In.
And that’s it! Your inbox should be updating.