Password Change ITC Domain

If your password has expired or is about to expire follow the steps below to reset your password within the ITC Domain. This process is a little different as we have to remote into the ITC systems to get access and change our password.

Right click the Windows Start Button and select “run”
Copy and paste: Mstsc /v:KEN-ITC-TS01.itc.com into the run field
You’ll see this login screen – click “More choices” in order to enter your ITC creds – this window usually defaults to your Zywave creds

Select “Use a different account”

Enter credentials as shown below (use credentials provided or your current ITC login) and click ok

Once logged in – click into the remote desktop and press ctrl, alt end this will bring up the password change option – click on “Change Password”

Proceed to change your password as normal:

When your password change is complete – Sign Out of the server by right clicking the Windows start button and selecting “sign out”
- Password Requirements:
- must be at least 12 characters in length
- and include at least one of each: upper case letter, lower case letter, number & special character.